Privacy Policy

Last updated: January 19, 2026

Shanley Pools (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at www.shanleypools.com (the “Site”) and when you contact us about our pool services. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you choose to provide directly to us, for example when you submit a contact form or request a quote.

Information you may provide includes:

• Name
• Email address
• Phone number
• Property address or service area
• Details about your pool and requested services
• Any other information you choose to include in your message

We may also collect certain technical information automatically when you visit the Site, such as:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site

This technical data is typically collected through cookies or similar technologies and is used for basic analytics and to improve the Site.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to your inquiries and quote request
• Scheduling and coordinating pool service
• Providing customer support and follow‑up
• Improving our website, services, and user experience
• Maintaining security and preventing misuse of the Site

We do not sell your personal information.

3. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, such as:

• Website hosting and service providers (for example, our website platform)
• Email service providers or communication tools
• Basic analytics services (for example, tools that help us understand website traffic)

These providers are only allowed to use your information as needed to perform services for us.

We may also share information if required by law, to respond to legal requests, or to protect our rights, property, or safety.

4. Cookies and Analytics

Our Site may use cookies or similar technologies to:

• Remember certain preferences
• Understand how visitors use the Site
• Improve performance and content

You can usually control or disable cookies through your browser settings. If you disable cookies, some features of the Site may not work as intended.

If you connect a third‑party analytics service (such as Google Analytics), that service may collect and process information in accordance with its own privacy policy.

5. Data Retention

We keep your information for as long as necessary to:

• Respond to your requests
• Provide services
• Comply with legal, tax, or accounting obligations
• Maintain business records

When information is no longer needed, we may delete it or de‑identify it.

6. Security

We take reasonable steps to help protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 16 years of age. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, such as:

• The right to request access to the information we hold about you
• The right to request corrections or updates
• The right to request deletion, subject to certain exceptions
• To exercise any of these rights, please contact us using the information below.

We do not sell personal information, and we do not use personal information for profiling in a way that produces legal or similarly significant effects.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

Email: cshanley58@yahoo.com

Phone: (714) 785-2550

Location: Orange County, CA

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Privacy Policy.